Use promo codes
Understand discount codes, redemption limits and their relationship to referral links.
Reviewed 27 October 2026
Find a code that belongs to you
If the program supports codes, open Promote or Settings → Personal Information → Promo Codes. Copy the assigned code. Read its discount, expiry, product restrictions and redemption cap before promoting it. A discount for the buyer and a commission for the affiliate are different values.
Understand availability
Code tracking requires a connected coupon or commerce integration and an actual code assigned to your account. A code field or creation button is not proof that a checkout accepts it. If the self-service creation button is absent, the program may manage codes for you or limit how many you can create.
Use only authorized offers. Do not invent a discount or promise that a code works on every product or in every country.
Resolve a rejected code
- Copy the code again and check its exact spelling.
- Check expiry, usage cap, eligible product and minimum order requirements.
- Confirm the buyer used the intended checkout.
- Send the program manager the masked error and the offer you intended to use.
Renaming a code can invalidate the old code and may also rename a connected link. Keep live codes stable.